/* IDP Live Chat public widget */
#idp-chat-root, #idp-chat-root *{box-sizing:border-box}
#idp-chat-root.idp-chat-root{
  position:fixed;
  z-index:2147483647;
  bottom:calc(18px + env(safe-area-inset-bottom));
  right:calc(18px + env(safe-area-inset-right));
  font-family:system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;

  /* Theme variables (can be overridden by JS via style.setProperty) */
  --idp-chat-primary:#111827;
  --idp-chat-header-grad-start:#111827;
  --idp-chat-header-grad-end:#111827;
  --idp-chat-panel-bg:#ffffff;
  --idp-chat-panel-border:#e5e7eb;
  --idp-chat-messages-bg:#f3f4f6;
  --idp-chat-text:#111827;
  --idp-chat-muted:#6b7280;
  --idp-chat-input-bg:#ffffff;
  --idp-chat-input-border:#e5e7eb;
  --idp-chat-admin-bubble-bg:#ffffff;
  --idp-chat-admin-bubble-border:#e5e7eb;
  --idp-chat-admin-text:#111827;
  --idp-chat-visitor-bubble-bg:#111827;
  --idp-chat-visitor-text:#ffffff;
}
#idp-chat-root.idp-chat-left{left:calc(18px + env(safe-area-inset-left));right:auto}

.idp-chat-fab{
  border:0;
  color:#fff;
  padding:12px 16px;
  border-radius:999px;
  cursor:pointer;
  box-shadow:0 10px 25px rgba(0,0,0,.22);
  font-weight:600;
  background:var(--idp-chat-primary);
}

.idp-chat-panel{
  position:absolute;
  bottom:56px;
  right:0;
  width:320px;
  max-width:calc(100vw - 36px);
  height:420px;
  max-height:calc(100vh - 120px);
  background:var(--idp-chat-panel-bg);
  border:1px solid var(--idp-chat-panel-border);
  border-radius:14px;
  box-shadow:0 20px 50px rgba(0,0,0,.25);
  overflow:hidden;
  display:none;
  flex-direction:column;
  color:var(--idp-chat-text);
}

.idp-chat-left .idp-chat-panel{left:0;right:auto}
.idp-chat-panel.open{display:flex}

.idp-chat-header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  padding:10px 12px;
  color:#fff;
  background:linear-gradient(135deg,var(--idp-chat-header-grad-start),var(--idp-chat-header-grad-end));
}

/* Modern style (closer to common live chat widgets) */
.idp-chat-style-modern .idp-chat-panel{
  width:360px;
  height:520px;
  border-radius:18px;
}
.idp-chat-style-modern .idp-chat-header{padding:14px 14px 12px}
.idp-chat-style-modern .idp-chat-logo{width:40px;height:40px;border-radius:999px;padding:3px}
.idp-chat-style-modern .idp-chat-title{font-size:15px}
.idp-chat-style-modern .idp-chat-close{font-size:18px;opacity:.9}
.idp-chat-style-modern.idp-chat-state-prechat .idp-chat-intake{flex:1;overflow:auto;border-top:0;padding:14px;background:var(--idp-chat-panel-bg)}
.idp-chat-style-modern.idp-chat-state-prechat .idp-chat-messages{display:none}
.idp-chat-style-modern.idp-chat-state-prechat .idp-chat-compose{display:none}

.idp-chat-intro{display:flex;gap:10px;align-items:flex-start;margin:2px 0 12px}
.idp-chat-intro-avatar{width:36px;height:36px;border-radius:999px;overflow:hidden;flex:0 0 auto;background:rgba(255,255,255,.92);border:1px solid rgba(0,0,0,.08);box-shadow:0 10px 24px rgba(0,0,0,.18)}
.idp-chat-intro-avatar img{width:100%;height:100%;object-fit:cover;display:block}
.idp-chat-avatar-fallback{display:flex;align-items:center;justify-content:center;width:100%;height:100%;font-weight:800;color:#fff;background:rgba(0,0,0,.22)}
.idp-chat-intro-text{font-size:13px;line-height:1.35;color:var(--idp-chat-text);opacity:.92}

.idp-chat-style-modern .idp-chat-field{font-size:14px;padding:11px 12px;border-radius:12px}
.idp-chat-style-modern .idp-chat-field-message{min-height:110px}
.idp-chat-style-modern .idp-chat-start{padding:12px 14px;border-radius:12px;font-weight:700}
.idp-chat-style-modern .idp-chat-start::after{content:'➤';margin-left:8px;font-size:14px;opacity:.9}

.idp-chat-header-left{display:flex;align-items:center;gap:10px;min-width:0}
.idp-chat-logo{width:28px;height:28px;border-radius:8px;object-fit:contain;background:rgba(255,255,255,.92);padding:2px;flex:0 0 auto}
.idp-chat-title-wrap{display:flex;flex-direction:column;min-width:0}

.idp-chat-title{font-weight:700;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.idp-chat-hours{font-size:12px;line-height:1.1;opacity:.85;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.idp-chat-presence{font-size:12px;line-height:1.1;opacity:.92;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

.idp-chat-header-actions{display:flex;align-items:center;gap:10px}
.idp-chat-transcript{
  border:1px solid rgba(255,255,255,.35);
  background:rgba(255,255,255,.12);
  color:#fff;
  border-radius:10px;
  padding:6px 10px;
  font-size:12px;
  cursor:pointer;
}
.idp-chat-transcript:disabled{opacity:.5;cursor:not-allowed}

.idp-chat-close{background:transparent;border:0;color:#fff;font-size:22px;cursor:pointer;line-height:1}

.idp-chat-header.layout-center{position:relative;justify-content:center}
.idp-chat-header.layout-center .idp-chat-header-left{width:100%;justify-content:center}
.idp-chat-header.layout-center .idp-chat-title-wrap{align-items:center;text-align:center}
.idp-chat-header.layout-center .idp-chat-header-actions{position:absolute;right:12px;top:50%;transform:translateY(-50%)}

.idp-chat-body{display:flex;flex-direction:column;flex:1;min-height:0}
.idp-chat-messages{
  flex:1;
  min-height:0;
  overflow:auto;
  padding:10px;
  display:flex;
  flex-direction:column;
  gap:8px;
  background:var(--idp-chat-messages-bg);
}

.idp-chat-compose{flex-shrink:0;display:flex;gap:8px;padding:10px;border-top:1px solid var(--idp-chat-panel-border);background:var(--idp-chat-panel-bg)}
.idp-chat-compose textarea{font-size:16px;flex:1;resize:none;border:1px solid var(--idp-chat-input-border);border-radius:10px;padding:8px;background:var(--idp-chat-input-bg);color:var(--idp-chat-text)}
.idp-chat-compose button{border:0;background:var(--idp-chat-primary);color:#fff;border-radius:10px;padding:10px 12px;cursor:pointer}
.idp-chat-compose button:disabled{opacity:.5;cursor:not-allowed}

.idp-chat-msg{display:flex}
.idp-chat-bubble{max-width:82%;padding:9px 10px;border-radius:12px;line-height:1.25;font-size:14px}

.idp-chat-visitor{justify-content:flex-end}
.idp-chat-visitor .idp-chat-bubble{background:var(--idp-chat-visitor-bubble-bg);color:var(--idp-chat-visitor-text)}

.idp-chat-admin{justify-content:flex-start}
.idp-chat-admin .idp-chat-bubble{background:var(--idp-chat-admin-bubble-bg);border:1px solid var(--idp-chat-admin-bubble-border);color:var(--idp-chat-admin-text)}

.idp-chat-system{justify-content:center}
.idp-chat-system .idp-chat-bubble{background:transparent;color:var(--idp-chat-muted);font-size:12px}

.idp-chat-intake{padding:10px;background:var(--idp-chat-panel-bg);border-top:1px solid var(--idp-chat-panel-border);position:relative}
.idp-chat-offline-note{margin:0 0 8px;padding:10px;border-radius:10px;background:var(--idp-chat-messages-bg);color:var(--idp-chat-text);font-size:13px}
.idp-chat-field{width:100%;padding:10px;border:1px solid var(--idp-chat-input-border);border-radius:10px;margin-bottom:8px;background:var(--idp-chat-input-bg);color:var(--idp-chat-text)}
.idp-chat-start{width:100%;padding:10px;border:0;border-radius:10px;background:var(--idp-chat-primary);color:#fff;cursor:pointer}
.idp-chat-error{color:#b91c1c;font-size:13px;margin-bottom:8px}

.idp-chat-footer{padding:10px 12px;border-top:1px solid var(--idp-chat-panel-border);font-size:11px;color:var(--idp-chat-muted);background:var(--idp-chat-panel-bg);text-align:right}

/* Accessibility */
.idp-chat-fab:focus-visible,
.idp-chat-close:focus-visible,
.idp-chat-transcript:focus-visible,
.idp-chat-compose button:focus-visible,
.idp-chat-start:focus-visible,
.idp-chat-field:focus-visible,
.idp-chat-compose textarea:focus-visible{
  outline:3px solid rgba(59,130,246,.55);
  outline-offset:2px;
}

@media (max-width: 420px){
  .idp-chat-panel{width:calc(100vw - 24px);right:0;left:0;margin:0 auto}
  .idp-chat-style-modern .idp-chat-panel{width:calc(100vw - 24px);height:calc(100vh - 140px)}
  #idp-chat-root.idp-chat-left{left:calc(12px + env(safe-area-inset-left))}
  #idp-chat-root.idp-chat-root{right:calc(12px + env(safe-area-inset-right));bottom:calc(12px + env(safe-area-inset-bottom))}
  .idp-chat-transcript{padding:6px 8px}
}

/* Typing indicator */
.idp-chat-typing{font-size:12px;color:var(--idp-chat-muted,#64748b);padding:6px 12px}